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NARH named to Harvard Pilgrim Hospital Honor Roll
Dec 21, 2012

(Dec. 21, 2012) For the second consecutive year, North Adams Regional Hospital has been named to the Harvard Pilgrim Hospital Honor Roll for quality of care. The Hospital Honor Roll names acute care hospitals whose performance was among the top 25% of those measured nationally on a set of quality and patient experience indicators. NARH is among just 15 hospitals in Massachusetts named to the Honor Roll.
 
The criteria include clinical quality, patient experience, and patient safety measures as reported by the Centers for Medicare and Medicaid Services (CMS) on Hospital Compare, and by the Leapfrog Group.
 
“We are very pleased to be named to the Hospital Honor Roll once again,” said Tim Jones, president of Northern Berkshire Healthcare. “It puts us in the company of some of the best-known hospitals in Massachusetts.”
 
Jennifer Rush, senior vice president of patient care at NARH, said the Honor Roll distinction affirms that NARH provides the elements of “best practice” care for specific illnesses and surgical interventions. “The Honor Roll takes into account important aspects of care including those that are our number one priority every day: quality, safety, and the patient experience,” said Rush.
 
Honor Roll hospitals are noted in Harvard Pilgrim’s printed and online provider directories as well as on the organization’s web site (www.harvardpilgrim.org), enabling consumers to evaluate and select hospitals based on quality and safety performance. Hospitals were evaluated on processes of care in four categories: cardiac; pneumonia; surgery (preventing infections); and surgery (preventing complications). The results of patient surveys measuring patient hospital experiences were included. CMS patient safety measures included results hospitals achieved in healthcare associated infections, hospital acquired conditions, and Agency for Healthcare Research and Quality (AHRQ) patient safety composite scores.


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